Grievance Redressal

Last updated: 12 June 2026 · TACHY EDTECH PRIVATE LIMITED (CIN: U62013BR2026PTC083952), Patna, Bihar, India

In accordance with the Information Technology (Intermediary Guidelines) Rules, 2021 and the Digital Personal Data Protection Act, 2023, TACHY provides the following grievance redressal mechanism.

Grievance Officer

Name: Grievance Officer, TACHY EDTECH PRIVATE LIMITED
Email: info@tachy.in (subject: “Grievance”)
Address: Patna, Bihar, India · Phone: +91 84348 01033

How to Raise a Grievance

Email us with your name, the institution, a description of the issue, and any supporting details. We will acknowledge within 48 hours and aim to resolve the matter within the timelines prescribed by applicable law (generally within 15–30 days).

Scope

This mechanism covers data-protection requests, content complaints, payment disputes and service issues for users in India and the UAE.

Contact & Grievance Officer
TACHY EDTECH PRIVATE LIMITED · Patna, Bihar, India
Email: info@tachy.in · Phone: +91 84348 01033
For data, privacy or grievance matters, write to info@tachy.in with subject “Grievance”. We acknowledge within 48 hours and resolve within statutory timelines.